NEW CANCELLATION POLICIES FOR 2020 SUMMER SEASON
Dear Guests and Friends of Vela Blu Camping Village,
We have changed the cancellation conditions for season 2020, to protect your holidays at the Vela Blu Camping Village
The new opening date of the 2020 season is scheduled for June 6, 2020.
If you have a booking with travel dates before 06/06/2020, you can choose to postpone your booking to an alternative period or to receive a voucher equal to the value of your made deposit. As an alternative, you can request a full refund of your deposit.
If you have a booking with travel dates when our holiday resort is open from the 06/06/20, the conditions of our REGULATION will remain valid: in addition to the possibility of moving the reservation or requesting a voucher, it will be possible to receive a refund of the deposit (excluding the cancellation fee).
If you have a booking through a Tour Operator or travel agency, please contact your agency.
To thank our guests that have choosen to move their booking to the 2021 season we have thought about a gift: they will receive a non-refundable preloaded Vela Blu–Fidelity Card upon arrival at the resort with 5% of the value of the deposit paid for 2020. This amount can be used in all bars and restaurants inside the resort during their new stay.
Each option, the modification of the booking or the voucher, is valid for the current year and for the next 2021 season. The 2021 pre-bookings are in fact already open and this guarantees you to find more availability in your desired dates!
In the unfortunate event, that you will be unable to return to visit us within the next year, we will refund the unused amount after October 2021 (closing of the season).
For any request or information do not hesitate to call us or write to mail firstname.lastname@example.org
Trusting in everyone's understanding and in your support, we will absolutely get out of this bad period. By the opening day you will find us ready to welcome you with our traditional enthusiasm and kindness.
Thank you for your trust, a warm greeting from
the Managment and Vela Blu Team